Community Guidelines

Version 2026-11-03 · An integral part of the Terms of Use

CONVEN exists so that finding gaming buddies is fun. In short: be respectful, don't harass anyone, don't scam anyone. These rules apply to everything on the platform, including your profile, photos, posts, comments, messages and view-once photos.

1No toxicity

• Insults, demeaning profanity, mockery and baiting,
• hate speech and discrimination based on race, ethnicity, religion, gender, sexual orientation, disability or nationality,
• harassment, threats, blackmail, persistently bothering someone, or creating new accounts to get around a block,
• sharing someone's real name, address, phone number or photos without their permission (doxxing),
• glorifying or encouraging self-harm or violence.

Competitive banter is fine, but if the other person says they're uncomfortable, stop.

2No NSFW or inappropriate content

• Nudity, sexual content and obscene images are banned in profile photos, posts and private messages (including view-once photos).
• Real images of gore, brutality and violence are banned.
• Unwanted sexual messages and advances are banned.
• Any sexual content involving anyone under 18 results in a permanent ban without warning and a report to the authorities.

3No spam or ads

• Posting the same message or post over and over, mass messaging,
• unauthorized ads, referral codes, or promoting servers, channels or products,
• inflating engagement with bots, automated accounts or multiple accounts.

4No scams

• Steam trade scams, fake trade offers and "you send first" traps,
• linking to fake Steam, CONVEN or other platform sign-in pages (phishing), or asking for passwords or Steam Guard codes,
• selling accounts, game keys, skins, boosting or cheats; promoting gambling and skin betting sites,
• impersonating the CONVEN team, Valve staff or another user.

The CONVEN team will never ask you for a password, code or payment details. If you see a request like that, report it.

5No illegal content

Copyright infringement, distributing pirated software, selling drugs or weapons, and any content that breaks the law are banned.

6What happens?

Profanity, hate speech, sexual content, threats, calls to self-harm, scam links and personal details such as phone numbers or IBANs are blocked by an automatic filter before they are published. Photos you upload to your profile are also checked before they are published by an AI model running on our own server and, when needed, additionally by Google Gemini. The server model detects nudity and sexual content; real violence and gore and self-harm imagery are blocked automatically only while the additional check is on, otherwise they are removed when reported. Photo sharing in community posts is currently turned off. These decisions are made automatically and can be wrong; if you think something was blocked wrongly, write to team.convengg@gmail.com and a person will review it again.

7Report and block

• Report anyone who breaks the rules from their profile or the chat menu with "Report". Reports are confidential; the other person does not see who reported. Because private messages are end-to-end encrypted, moderators can only see as much of a chat as you share when reporting; leaving the sharing option in the report window on speeds up the review.
• If you don't want to run into someone, block them: they can't see you, can't message you, and you won't be matched again.
• You can appeal a decision about you within 30 days at team.convengg@gmail.com.

8Reporting unlawful content and copyright infringement

• If you believe content is unlawful or infringes your rights, you can report it to team.convengg@gmail.com. In your report, give the location of the content (profile link, post or comment), why it is unlawful (for copyright, what the work is and that you are the rights holder or act on their behalf) and a way to reach you.
• We review reports without delay and remove content found to be unlawful. Requests about personal rights are answered within the time that Law No. 5651 sets. The person who shared the content is told of the decision and can appeal (Terms of Use, section 10).
• Accounts that repeatedly infringe copyright are closed; knowingly filing a false report also breaks the rules. Court and authority orders are carried out separately.